Privacy Policy
By accessing or using our Services, you agree to this Privacy Policy, which outlines how we collect, use, share, and protect your personal data.
Please read this Privacy Policy in conjunction with our Terms of Service. If you do not agree with any part of this Policy, please refrain from using our Services. Your continued use of Hooka signifies your acceptance of this Policy and consent to the collection, use, and sharing of your personal information as described.
We may update this Policy from time to time. Any updates will be reflected by changing the "Last Updated" date. Continuing to use our Services after an update indicates your acceptance of the revised Policy. If you disagree with any changes, please stop using our Services.
We collect various types of information depending on how you interact with Hooka:
a. Information You Provide
· Account Details: When you create an account, we may collect your username, gender (which cannot be changed once set), date of birth, phone number (if applicable), SMS verification codes, and avatar. This information is used to manage your Hooka account.
· User-Generated Content (UGC): This includes any media, messages, images, videos, or other content you upload or share through our Services.
· Transaction History: This includes records of purchases, recharge transactions, dates, and items bought. Payment details like credit card numbers are handled by third-party processors (such as Google, Apple), and we do not store this information.
· Customer Service Interactions: This includes records of any communications you have with our support team, such as inquiries, complaints, or disputes related to other users.
b. Information We Automatically Collect
· Device and Network Information: We may collect information such as your device model, app version, screen resolution, device IDs (e.g., GAID, IMEI), and network type.
· Usage Data: This includes details about how you interact with our Services, such as frequency, duration, and communication behavior.
· Location Data: We may collect general location information inferred from your SIM card or IP address (this is not exact location tracking).
· Chat and Message Data: We monitor content to detect harmful or inappropriate language and maintain a safe environment.
c. Information From Third Parties
· Social Media Platforms: If you register using third-party accounts (e.g., Apple, Google, Facebook), we may collect information such as your username and avatar from those connected accounts based on the settings you’ve chosen.
· Other Third-Party Providers: We may also receive information from partners such as advertising networks, payment processors, or analytics services, in accordance with their privacy policies.
We process your personal data to provide, enhance, and manage our Services in the following ways:
· Enabling account access and supporting core functionalities (e.g., messaging, in-app purchases, and interactive features).
· Personalizing content and delivering customized experiences based on your interactions.
· Monitoring and improving the performance, effectiveness, and security of our Services.
· Resolving technical issues, preventing fraud, and ensuring the safety of the platform.
· Enforcing our Terms of Service and detecting violations or illegal activities.
· Addressing customer queries, including requests to modify or delete your data.
If consent is required for data collection, you may withdraw your consent at any time without affecting the legality of previous processing.
We may share your data with third parties under the following circumstances:
· Service Providers: Partners such as Apple, Google, Facebook, and others that help us with registration, payment processing, advertising, and security. These providers are restricted from using your data for purposes other than those associated with our services.
· Legal Obligations: To comply with applicable laws, protect our rights, prevent fraud, or respond to violations of our Terms.
· Corporate Group: Sharing data within our corporate group to improve Services or prevent illegal activity.
· Business Transfers: If Hooka undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction, with protections in place to safeguard your data.
Your personal information may be processed or transferred to countries outside of your jurisdiction, where privacy laws may differ. We take appropriate measures to ensure that your data remains protected during such transfers in accordance with applicable laws.
We implement various security measures, including encryption and firewalls, to protect your personal data. However, no system can be 100% secure, and we cannot guarantee the absolute safety of your data during transmission or storage. It is your responsibility to keep your account secure and log out after each session.
You have the following rights regarding your personal data:
· Access and Correction: You can request access to or updates to your personal information.
· Deletion: You can request the deletion of your personal data if it is no longer necessary or was collected without your consent.
· Withdraw Consent: You can modify or withdraw your consent for data collection via the app’s settings or by discontinuing certain features.
To exercise these rights, use the in-app settings or contact us directly via email.
We use cookies and similar technologies to verify your identity and perform data analysis to ensure the smooth functioning of our platform. We do not use cookies to track your activities outside of Hooka or for advertising purposes.
Hooka is intended for adult users only. If you are a minor according to local laws, please do not use our Services. We do not knowingly collect personal data from minors without parental consent. If we learn that we have collected such data, we will delete it immediately. Please contact us if you believe we have collected information from a minor.
We may revise this Privacy Policy as needed. Please review it periodically to stay informed about any updates. Continuing to use our Services after updates take effect means you accept the revised Policy. If you disagree with any changes, please stop using our Services.
Hooka is owned and operated by Funimi Studios and is available for download on the Google Play Store.
For any inquiries about our Privacy Policy or the services provided by Hooka, please contact us at funimistudios@gmail.com.